:root{
  --ticket-bg:#050b16;
  --ticket-panel:rgba(9,16,31,.72);
  --ticket-panel-2:rgba(12,23,43,.78);
  --ticket-line:rgba(255,255,255,.11);
  --ticket-line-2:rgba(227,201,140,.28);
  --ticket-text:#f4efe4;
  --ticket-muted:rgba(244,239,228,.68);
  --ticket-soft:rgba(244,239,228,.48);
  --ticket-gold:#e3c98c;
  --ticket-blue:#74a7ff;
  --ticket-green:#95efbe;
  --ticket-red:#ff8a96;
  --ticket-shadow:0 28px 90px rgba(0,0,0,.34);
  --serif:Georgia, 'Times New Roman', serif;
  --sans:Inter, Segoe UI, system-ui, -apple-system, BlinkMacSystemFont, Arial, sans-serif;
}
*{box-sizing:border-box}
body.ticket-page{
  min-height:100svh;
  margin:0;
  color:var(--ticket-text);
  font-family:var(--sans);
  background:
    radial-gradient(circle at 75% 22%, rgba(194,149,74,.12), transparent 26%),
    radial-gradient(circle at 20% 82%, rgba(64,111,180,.14), transparent 30%),
    linear-gradient(180deg,#050a13 0%,#07101f 55%,#040913 100%);
}
a{color:inherit;text-decoration:none}
button,input,textarea,select{font:inherit}
button{cursor:pointer}
.hidden{display:none!important}
.ticket-shell{width:min(1600px,100%);min-height:100svh;margin:0 auto;padding:34px 42px 54px;position:relative;overflow:hidden}
.ticket-shell:before{content:"";position:fixed;inset:0;pointer-events:none;background:linear-gradient(rgba(255,255,255,.018) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.014) 1px,transparent 1px);background-size:26px 26px;mask-image:radial-gradient(circle at center,black,transparent 78%);opacity:.55}
.ticket-top{position:relative;z-index:2;display:flex;justify-content:space-between;align-items:center;gap:28px}
.ticket-brand{display:flex;align-items:center;gap:16px}
.ticket-brand-mark{width:58px;height:58px;border-radius:50%;display:grid;place-items:center;font-family:var(--serif);font-size:26px;color:var(--ticket-gold);border:1px solid rgba(227,201,140,.72);box-shadow:0 0 0 2px rgba(255,232,176,.06) inset,0 0 22px rgba(179,125,35,.15)}
.ticket-brand strong,.ticket-brand small{display:block}.ticket-brand strong{letter-spacing:.13em}.ticket-brand small{margin-top:4px;color:var(--ticket-gold);font-size:12px;letter-spacing:.16em;text-transform:uppercase}
.ticket-nav{display:flex;align-items:center;gap:12px}.ticket-nav a,.ticket-link-button{min-height:44px;padding:0 16px;border-radius:16px;border:1px solid rgba(255,255,255,.10);background:rgba(6,10,20,.36);color:var(--ticket-text);display:inline-flex;align-items:center;font-weight:800}.ticket-link-button{appearance:none}
.ticket-hero{position:relative;z-index:1;max-width:780px;margin:82px auto 28px;text-align:center}.ticket-eyebrow{letter-spacing:.22em;text-transform:uppercase;color:var(--ticket-gold);font-weight:800;font-size:12px}.ticket-hero h1{font-family:var(--serif);font-size:clamp(46px,6vw,88px);line-height:.92;margin:10px 0 18px}.ticket-hero p{font-size:18px;line-height:1.55;color:var(--ticket-muted)}
.ticket-card,.ticket-dashboard{position:relative;z-index:1;width:min(920px,100%);margin:0 auto;background:linear-gradient(135deg,rgba(14,23,41,.82),rgba(6,11,22,.76));border:1px solid var(--ticket-line);border-radius:30px;box-shadow:var(--ticket-shadow);padding:34px}.ticket-card-head h2,.ticket-dashboard-head h2{font-family:var(--serif);font-size:clamp(32px,4vw,54px);line-height:1;margin:6px 0 12px}.ticket-card-head p,.ticket-dashboard-head p{color:var(--ticket-muted);line-height:1.55}.ticket-loading{display:flex;align-items:center;justify-content:center;gap:14px;min-height:160px}.ticket-spinner{width:24px;height:24px;border-radius:50%;border:3px solid rgba(255,255,255,.12);border-top-color:var(--ticket-gold);animation:ticketSpin .8s linear infinite}@keyframes ticketSpin{to{transform:rotate(360deg)}}
.ticket-form{display:grid;gap:18px;margin-top:24px}.ticket-form-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-wide{grid-column:1/-1}.ticket-form label{display:grid;gap:8px}.ticket-form span{font-size:13px;font-weight:900;letter-spacing:.08em;text-transform:uppercase;color:var(--ticket-gold)}.ticket-form input,.ticket-form textarea,.ticket-form select{width:100%;border-radius:18px;border:1px solid rgba(255,255,255,.13);background:rgba(5,10,20,.68);color:var(--ticket-text);padding:15px 16px;outline:none}.ticket-form textarea{resize:vertical}.ticket-form input:focus,.ticket-form textarea:focus,.ticket-form select:focus{border-color:var(--ticket-gold);box-shadow:0 0 0 4px rgba(227,201,140,.10)}
.ticket-primary,.ticket-secondary,.ticket-small-button{border-radius:18px;min-height:50px;padding:0 20px;border:1px solid rgba(255,241,206,.38);font-weight:900}.ticket-primary{color:#18130b;background:radial-gradient(circle at 22% 12%,rgba(255,255,255,.44),transparent 18%),linear-gradient(115deg,#a98749 0%,#cfb173 28%,#f1e0b8 52%,#bf9a58 74%,#e7d1a1 100%);box-shadow:0 14px 34px rgba(199,163,98,.22)}.ticket-secondary,.ticket-small-button{color:var(--ticket-text);background:rgba(255,255,255,.05);border-color:rgba(255,255,255,.12)}.ticket-small-button{min-height:38px;padding:0 12px;font-size:13px}.ticket-message{margin-top:18px;border:1px solid rgba(255,255,255,.12);border-radius:18px;padding:14px 16px;color:var(--ticket-muted);background:rgba(255,255,255,.04);line-height:1.45}.ticket-message.ok{border-color:rgba(149,239,190,.3);color:var(--ticket-green)}.ticket-message.bad{border-color:rgba(255,138,150,.3);color:var(--ticket-red)}.ticket-message.warn{border-color:rgba(227,201,140,.35);color:var(--ticket-gold)}
.ticket-dashboard{width:min(1220px,100%);padding:30px}.ticket-dashboard-head{display:flex;justify-content:space-between;gap:22px;align-items:flex-end;margin-bottom:22px}.ticket-grid{display:grid;grid-template-columns:390px 1fr;gap:18px}.ticket-list-panel,.ticket-detail-panel{min-height:520px;border:1px solid var(--ticket-line);border-radius:26px;background:rgba(5,10,20,.44);overflow:hidden}.ticket-list-head{display:flex;justify-content:space-between;align-items:center;padding:18px;border-bottom:1px solid var(--ticket-line)}.ticket-list{display:grid;gap:10px;padding:14px;max-height:650px;overflow:auto}.ticket-list-item{width:100%;text-align:left;border:1px solid rgba(255,255,255,.10);background:rgba(255,255,255,.04);border-radius:20px;padding:16px;color:var(--ticket-text)}.ticket-list-item.is-active,.ticket-list-item:hover{border-color:var(--ticket-line-2);background:linear-gradient(135deg,rgba(52,42,26,.48),rgba(13,25,45,.55))}.ticket-list-item strong{display:block;font-size:16px;margin:6px 0}.ticket-list-item em{display:block;color:var(--ticket-muted);font-style:normal;font-size:13px;line-height:1.35}.ticket-row-meta{display:flex;justify-content:space-between;align-items:center;gap:10px}.ticket-id{font-size:12px;color:var(--ticket-gold);font-weight:900;letter-spacing:.08em}.ticket-status{border-radius:999px;padding:5px 9px;font-size:11px;font-weight:900;letter-spacing:.06em;text-transform:uppercase;border:1px solid rgba(255,255,255,.12);background:rgba(255,255,255,.05)}.ticket-status.status-neu{color:var(--ticket-blue)}.ticket-status.status-in_bearbeitung{color:var(--ticket-gold)}.ticket-status.status-wartet_auf_antwort{color:#ffd0a1}.ticket-status.status-erledigt,.ticket-status.status-geschlossen{color:var(--ticket-green)}
.ticket-detail-panel{padding:24px}.ticket-empty{height:100%;display:grid;place-content:center;text-align:center;color:var(--ticket-muted)}.ticket-detail-head{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;border-bottom:1px solid var(--ticket-line);padding-bottom:18px;margin-bottom:18px}.ticket-detail-head h3{font-size:28px;line-height:1.05;margin:6px 0 8px}.ticket-detail-head p{margin:0;color:var(--ticket-muted);line-height:1.45}.ticket-admin-tools{display:flex;gap:8px;align-items:center}.ticket-admin-tools select{border-radius:14px;background:rgba(5,10,20,.68);color:var(--ticket-text);border:1px solid rgba(255,255,255,.12);padding:10px}.ticket-message-list{display:grid;gap:12px;margin:18px 0}.ticket-message-bubble{border:1px solid rgba(255,255,255,.10);border-radius:20px;padding:16px;background:rgba(255,255,255,.04)}.ticket-message-bubble.is-admin{border-color:rgba(116,167,255,.28);background:rgba(42,82,150,.14)}.ticket-message-bubble header{display:flex;justify-content:space-between;gap:12px;color:var(--ticket-soft);font-size:12px;margin-bottom:8px}.ticket-message-bubble p{white-space:pre-wrap;margin:0;line-height:1.55;color:var(--ticket-text)}.ticket-reply-form{display:grid;gap:12px;margin-top:18px}.ticket-reply-form textarea{width:100%;min-height:120px;border-radius:18px;border:1px solid rgba(255,255,255,.13);background:rgba(5,10,20,.68);color:var(--ticket-text);padding:14px;resize:vertical}
.ticket-modal{position:fixed;inset:0;z-index:20;display:grid;place-items:center;padding:24px}.ticket-modal-backdrop{position:absolute;inset:0;background:rgba(0,0,0,.58);backdrop-filter:blur(8px)}.ticket-modal-panel{position:relative;width:min(820px,100%);max-height:92svh;overflow:auto;border-radius:30px;border:1px solid var(--ticket-line);background:linear-gradient(135deg,rgba(14,23,41,.96),rgba(6,11,22,.96));box-shadow:0 34px 110px rgba(0,0,0,.48);padding:32px}.ticket-modal-close{position:absolute;right:18px;top:18px;width:42px;height:42px;border-radius:50%;border:1px solid rgba(255,255,255,.12);background:rgba(255,255,255,.05);color:var(--ticket-text);font-size:24px}.ticket-modal-actions{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.ticket-code-form input[name="code"]{font-size:28px;letter-spacing:.22em;text-align:center;font-weight:900}.ticket-empty-list{color:var(--ticket-muted);padding:22px;line-height:1.5}.ticket-admin-note{font-size:13px;color:var(--ticket-gold);margin-top:8px}
@media(max-width:980px){.ticket-shell{padding:22px 18px 42px}.ticket-top,.ticket-dashboard-head{align-items:flex-start;flex-direction:column}.ticket-nav{flex-wrap:wrap}.ticket-hero{margin-top:46px}.ticket-grid{grid-template-columns:1fr}.ticket-list-panel,.ticket-detail-panel{min-height:auto}.ticket-form-grid{grid-template-columns:1fr}.ticket-detail-head{flex-direction:column}.ticket-dashboard{padding:20px}.ticket-card{padding:24px}.ticket-brand-mark{width:52px;height:52px}.ticket-brand strong{font-size:14px}.ticket-brand small{font-size:10px}}


/* v6.0.3 - Ticket-Erstellung als normale Seite statt blockierendem Popup */
.ticket-create{
  width:min(1040px,100%);
  margin-top:10px;
}
.ticket-create-top{
  display:flex;
  justify-content:space-between;
  gap:22px;
  align-items:flex-start;
  margin-bottom:10px;
}
.ticket-create-top h2{
  font-family:var(--serif);
  font-size:clamp(34px,4vw,58px);
  line-height:1;
  margin:6px 0 12px;
}
.ticket-create-top p{
  color:var(--ticket-muted);
  line-height:1.55;
  max-width:720px;
}
.ticket-create-actions{
  display:flex;
  gap:12px;
  align-items:center;
  flex-wrap:wrap;
}
.ticket-back-button{
  white-space:nowrap;
}
.ticket-nav a:hover,
.ticket-link-button:hover,
.ticket-secondary:hover,
.ticket-small-button:hover{
  border-color:rgba(227,201,140,.34);
  background:rgba(227,201,140,.08);
}
@media(max-width:980px){
  .ticket-create-top{flex-direction:column;}
  .ticket-back-button{width:100%;}
}